A comprehensive study of artificial intelligence adoption among European SMEs has revealed both significant opportunities and persistent challenges. The research, conducted as part of the AI for SMEs project, surveyed 190 businesses across five EU countries and included extensive expert interviews. 

Key findings show that while large companies are rapidly adopting AI, with adoption rates above 30%, small businesses lag significantly behind, with only 6.4% of small companies currently using AI technologies. The disparity is particularly pronounced in Eastern European countries, where AI adoption rates among small businesses can be as low as 2.2%. 

„The research identifies several critical barriers to AI adoption,“ explains Dr. Alina Yakovenko, one of the study’s authors. „These include limited financial resources, lack of technical expertise, and uncertainty about concrete benefits.“ However, the study also reveals that SMEs using AI report significant improvements in efficiency, cost reduction, and customer service quality. 

A particularly noteworthy finding is the correlation between in-house IT expertise and AI adoption. While 78% of large EU companies employ IT specialists, only 15% of small businesses have such expertise, creating a significant barrier to AI implementation. 

The research concludes with recommendations for policy makers and support organizations, emphasizing the need for practical training programs, financial support mechanisms, and improved access to technical expertise for smaller businesses.